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"terms & conditions"
"the bit we should read"
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Terms & Conditions
Our Terms and conditions apply to all online conditions of sale from
our web site. The terms are set out below. Read them before ordering.
You may wish to print out a copy for future reference. Other terms and
conditions on our site such as our privacy policy should also be read
as part of this agreement. We may change these terms from time to time
without notice to you. Changes will apply to any subsequent
orders received.
1. We reserve the right to change
these terms from time to time. Changes will be posted on this site.
2. We agree to sell you the services
and goods for the price stated. We deliver to UK addresses only. No
goods are left unless an adult signs for delivery.
3. Delivery charges and when we
estimate we may supply the goods to you are contained in our separate
Delivery section of the site. We try to deliver goods when stated but
cannot guarantee delivery by such date. Time is not of the essence.
4. Goods Services are subject to
availability and if we cannot supply them we will inform you and you
will be given a full refund of what you have paid.
5. The goods are services sold at
the price on our web site at the date we receive the order from
you. If we find a pricing error on our web site we will inform you as
soon as possible and give you the opportunity, if you wish, of
reconfirming your order at the correct price or canceling it. If we
cannot contact you we will cancel the order. If you cancel and you
have paid for the goods, you will be given a full refund.
6. Payment can be made by any means
set out in our Delivery terms. We aim to keep details of your order
and payment secure; however, except in cases of negligence, we are not
liable for any losses caused as a result of unauthorised access to
information provided by you.
7. The contract between us shall be
governed by the laws of England and Wales and any dispute between us
will be resolved exclusively in the courts of England and Wales.
8. If you receive faulty goods we
handle this in accordance with our returns policy.
9. Where applicable, you may cancel
your order under the distances selling regulations.
10. Small Important People & associated
companies cannot be held responsible for unforeseen circumstances
resulting in a non-attendance of our services. A refund in full will
be given in such case.
11. Venues and food are to be
arranged by the customer for children's party bookings.
12. When booking a room,
customers must ensure it is safe for children to run, play games in
and free from hazards. Small Important People & associated
companies reserve the right to change, alter and cancel the event at
any time on if health and safety requirements are not met.
13. All Bookings are only
confirmed when a deposit and signed quote have been returned to small
important people. Small Important People & its associated
companies cannot be help responsible for loss of post.
Privacy
policy
Small Important People
& associated Companies is committed to ensuring that your privacy
is protected. This privacy policy explains how we use the information
we collect about you, how you can instruct us if you prefer to limit
the use of that information and procedures that we have in place to
safeguard your privacy.
1. The information we
collect and how we use it
When you order products or services from our website we need to know
your name, full postal address, billing address, e-mail address,
telephone number, credit card number and expiry date.
We gather this
information to allow us to process any orders you make, and to send
you information requested by you. The relevant information is then
used by us, our agents and sub-contractors to communicate with you on
these matters and any other matter relating to your account with us
(if you have one).
We may also use
aggregate information and statistics for the purposes of monitoring
website usage in order to help us develop the website and our services
and may provide such aggregate information to third parties. These
statistics will not include information that can be used to identify
any individual.
From time to time we
may provide your information to our customer service agencies for
research and analysis purposes so that we can monitor and improve our
products and the ordering and delivery service we provide. We or our
agents and sub-contractors may contact you by post, e-mail or
telephone to ask you for your feedback and comments on our products,
service and performance.
2. How we protect your
information
The internet is not a secure medium. However we have put in place
various security procedures as set out in this policy.
(Provide details of
security measures in relation to the personal data processed. For
example describe firewalls, browser certification technology, limited
access, use of passwords etc as appropriate)
We also keep your
information confidential. The internal procedures cover the storage,
access and disclosure of your information.
3. Sale of business
If this business is sold or integrated with another business your
details may be disclosed to our advisers and any prospective
purchasers and their advisers and will be passed on to the new owners
of the business.
4. Updating your
details
If any of the information that you have provided to Small Important
People and associated companies changes, for example if you change
your name, e-mail address or other address, please let us know the
correct details by completing the contact form.
5. Your consent
By submitting your information you consent to the use of that
information as set out in this policy. If we change our privacy policy
we will post the changes on this page, and may place notices on other
pages of the website, so that you may be aware of the information we
collect and how we use it at all times. Continued use of the service
will signify that you agree to any such changes.
Owing to the global
nature of the Internet infrastructure, the information you provide may
be transferred in transit to countries outside the European Economic
Area that do not have similar protections in place regarding your data
and its use as set out in this policy. However, we have taken the
steps outlined above to try to improve the security of your
information. By submitting your information you consent to these
transfers.
6. How to contact Small
Important People & associated companies
We welcome your views about our website and our privacy policy. If you
would like to contact us with any queries or comments please use the
contact form on this web site.
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